Simba Vapes Wholesale (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.simbavapeswholesale.com (the “Website”), and make purchases from our wholesale selection.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our Website, you agree to the practices outlined in this policy.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information
When you create a wholesale account, place an order, or contact us, we may collect personal information, including:

• Full name
• Business name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed through secure third-party payment processors)

b. Usage Data
We may collect data on how you interact with our Website, including:

• IP address
• Browser type and version
• Time and date of your visit
• Pages viewed and time spent on each page
• Device information

c. Cookies
We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use the collected information for various purposes, including:

• Processing and fulfilling wholesale orders
• Managing your account and providing customer support
• Communicating updates, promotional offers, and information about new products
• Improving our Website’s functionality, user experience, and security
• Complying with legal and regulatory requirements

3. Disclosure of Your Information

We may share your personal information in the following circumstances:

• Service Providers: With third-party vendors who assist in our business operations, such as payment processing, order fulfillment, and website analytics.
• Legal Requirements: To comply with legal obligations, protect our rights, or as required by a court of law or other legal processes.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

4. Your Data Protection Rights

As a UK resident, you have rights under data protection law, including:

• Access: Request a copy of your personal information.
• Correction: Ask us to correct inaccurate or incomplete information.
• Erasure: Request deletion of your data, subject to legal obligations.
• Restriction: Request a temporary restriction on processing certain data.
• Objection: Object to processing based on legitimate interests.
• Portability: Request the transfer of your data to a third party.

To exercise any of these rights, please contact us at sales@simbavapeswholesale.com.

5. Security of Your Information

We prioritize the security of your personal data and employ suitable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please note that no electronic transmission or storage method is entirely secure, so we cannot guarantee absolute security.

6. Retention of Data

We will retain your information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

7. Third-Party Links

Our Website may contain links to third-party sites not operated by us. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Children’s Privacy

Our Website and services are intended for wholesale customers aged 18 and over. We do not knowingly collect data from individuals under 18. If we learn that we have collected personal data from a minor, we will delete it promptly.

9. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page, and we encourage you to review it regularly.

10. Contact Us

If you have questions or concerns about this privacy policy, please contact us at:

Simba Vapes Wholesale
Email: sales@simbavapeswholesale.com